Thank you for shopping with www.AnikaBurke.com. For any concerns please feel free to contact us (Monday-Friday 10:00-7:00 PST) at 1-530-918-8850 or email us at: firstname.lastname@example.org.
You may return most new, unworn, unwashed items, with no stains, visible wear, smells or animal hair with tags attached within 15 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
- Items MUST still have tags on them. No exceptions. Shoe boxes must be encased in another box to protect it. If you send shoes back with stickers and return labels on them we will not allow them back. We recommend obtaining a receipt for all shipments and keeping it for your records.
- Items that were 25% off or more or purchased with any promo code can be returned for store credit, no refunds!
- All sale/clearance items are FINAL SALE and cannot be returned.
- Do to hygiene reason the following items can not be returned: All Accessories, Jewelry, Underwear, Bralettes and Activewear.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Formal Wear Returns Policy
Due to the nature of Formal Wear returns/exchanges/refunds/cancellations are not offered on items purchased. This is the standard policy of ALL similar brick & mortar or internet special occasion stores.
Every item purchased is inspected for correct style, color and size. All beading, embroidery, the hems and seams are also inspected to ensure it is in new & satisfactory condition.
Most Special Occasion items are often only worn once or a few times and some individuals would try to return their purchase after their occasion.
Most of the formal wear sold by Anika Burke are special ordered especially for you. This allows you to receive the style, color, size and options desired by you. This also means no other customer has touched or worn your item.